Move Me Again Transportation

Love MoveMeAgain! Moving is always a headache especially in the city, but MoveMeAgain made my experience a breeze. I used their white glove service and was able to trust them with the entire process. The relocation specialist was super kind and the team of movers on moving day was extremely efficient. Their customer service team promptly followed up with any questions and concerns I had. I would recommend them to friends and family, and plan to use their service for any future moving needs. Thank you!

Move size: 3 Bedroom Home Service cost: $3680

I wish I hadn't been fooled by Tara's (their relocation consultant) charm. Up until you make your payment, they will promise you the moon on a silver platter. Afterwards, all trace of professionalism or even basic respect is lost. They called us the afternoon before our scheduled delivery to say they would be coming at 7-8 pm instead of 7-8 am because they took on a new job that interfered with ours. They offered us a 5% discount for the change. We opposed this change for many valid reasons including our friends having taken the day off from work to help us unpack, having made arrangements for our dog to be boarded during the move, our new building's policy of not allowing move-in activities after working hours and, most importantly, the fact that we were leaving the country in 2 days. They assured us they would arrive at 10 am (we have that in writing). The next day was a series of phone calls to inform us they cannot make it at the scheduled time (first 10 am, then 11:30 am, then 1 pm, then 4 pm, then 5-6 pm). The reasons provided were quite diverse: the drivers were tired and had to stop to rest; the drivers got stopped by the police for 2 hours; a client suddenly requested the delivery of his/her belongings which were held in storage; a client misplaced some vital medicine in the moving boxes and the delay was necessary in order to look for it and retrieve it; another (or possibly the same) client unexpectedly had 15,000 lbs of stuff to move and that took much longer than anticipated. They eventually arrived at 7 pm and left around 11 pm. The move-out had been uneventful, but the move-in was very sloppy (their employees told us they were scheduled for yet another job after us!). They refused to reassemble our bed, which they themselves had disassembled a few days before (we had paid 75$ specifically for this service) and they lost half of the pieces to a bookshelf which now cannot be reassembled either. We naturally complained about all of this and we were told to file a complaint. After 3 weeks, their response was that (a) they are not liable for "delay caused by highway obstruction, weather conditions, faulty or impassable highways, or lack of capacity of any highway, bridge or ferry, or cause by breakdown or mechanical defect or vehicles or equipment or from any cause other than negligence of the carrier" (hello? You gave us completely different reasons for the delay, starting with having taken on a better paying job as a result of which you were offering us a 5% discount), (b) With regards to the missing pieces of your bookcase, [..] Please check carefully while unpacking, as you will find the pieces in question taped in place, and (c) they completely ignored the claim about the failure to reassemble our bed. So this is what you may expect from this company. We are moving forward with a formal complaint to the Ministry of Government and Consumer Services for misrepresentation under Section (14) 1 of the Consumer Protection Act (2002), because they promised to deliver a service or product when they knew or should have known that it was not possible. "Businesses" like this should not exist.

Move size: 1 Bedroom Home Service cost: $1639

Since this was my first time using movers I didn’t know what to expect and was stressed. Thankfully Movemeagain had excellent communication over the phone and by email, answering all my questions and booking my short notice move as soon as possible. Only negative thing was they were an hour late to arrive but I was given a phone call to inform me of the delay. My final price was higher than my quote, however I had many heavy boxes loaded onto the truck I didn’t mention in the beginning so it made sense since I paid by weight. Movers themselves were very polite and worked hard going up and down many stairs and did not charge many extra fees. Overall very happy with the experience and would use them for my next move. Thank you Movemeagain!

Move size: 2 Bedroom Home Service cost: $1476

Move me again were amazing, they were really friendly and helpful. They have great service all over. From the estimating stage where the crew came in and saw everything to the final details. Moving a 3 bedroom home full of baby stuff into a new house took 6 hours. Nothing but very good things to say about these guys. Some of the space we seperated for the truck was taken, there was very little space but the skilled driver still managed to park there. Overall great service!!

Move size: 3 Bedroom Home Service cost: $1200

This will be a different type of review.

In the eighties I loved a song (and still do) by Comsat Angels.. You Move Me. The chorus of the song went thus:

You move me like a missing piece
You move me like a leap of faith
You move me, it comes down to this
You move me and give me one good reason

Well, I haven't yet moved, but I am blessed to have found Tara and her team, who will be taking care of every aspect of my upcoming move from Toronto to Wawa, Ontario.. a town way up north literally in the middle of nowhere.

I've been seriously depressed for the last two years and needed to make some serious soul-searching life changes, hence the decision to move out of the huge megalopolis that is Toronto and up to Wawa.. God's country.. wide open spaces..

While I was happily married for 22 years, my ex was a rising financial corporate superstar, and we followed her upwardly mobile career with several moves to different cities. All were so-called "corporate moves" I.e. we had to do literally nothing at both ends. We would leave the house as if we were going out for a walk on moving day and a crew of four packers would arrive and carefully pack everything in our home. The packages would then be loaded by three men who would arrive in a 48 foot tractor trailer rig, load in, and head to our new city. I just had to transport our goldfish in one of our cars. The truck would arrive the next day, unloaded, and everything unpacked and placed where the ex wanted things placed.

So fast forward through divorce, messed up relationships, depression, other issues, a decision to make a fresh start in what's essentially an outpost as opposed to a major city, and then somehow I was blessed (or guided) to find Tara. She is a very compassionate, caring soul. She has great depth and understanding of my current situation and has taken a burden off of me by putting in to place all of the services that I need, so that I have no worries at all about what lies ahead and how I'm to begin to get there. This is one amazing woman, and I am looking forward to this move like no other I've experienced.

Tara: you move me :).

Move size: 3 Bedroom Home Service cost: $4000

I just want to say Thank you to the whole team. They did a fantastic job. Tara, Nicole and the movers. They were very helpful and informative. The movers were professional and answered all my questions. I was very happy and definitely will hire them again. The movers knew it was my first time to hire movers and understood my concerns and they went above and beyond to assure me that everything will be good. They explained to me how they transport and store the items. The only thing is I wish they got more than 2 people to load of my stuff, I felt bad for the movers. They could have used an extra man to finish the job. In the end, they were exhausted but they were very professional.

Move size: 1 Bedroom Home Service cost: $2465